The check-in process was smooth and the

staff were incredibly accommodating. I appreciated how quickly they responded to our request for extra pillows. However, the room itself was quite outdated and could use some improvements. Overall, it was an average stay, with

The staff at the front desk were very apologetic and responsive after our issues, which made us feel heard and valued.

The cleanliness of the room was severely lacking, with cobwebs and an unkempt refrigerator that left a bad impression.

this hotel is a real treat, if you enjoy cobwebs and bugs in your room! the air-conditioner reeked of something that should not be found in a hotel, and would it have killed them to at least try to clean before guests arrive? I also expected a room upgrade for my troubles, but clearly, I'm just a regular guest here.

I really loved how easy it was to hop on the trolley for a quick ride around town. The outdoor pool was a fantastic way to relax after a busy day. While they had a nice lounge area and even a fire pit for guests to enjoy, the Wi-Fi could be a little spotty at times. Overall, I’d definitely recommend checking out the local shops nearby for a nice afternoon.

The rooms had decent space and a refrigerator, which worked well for keeping snacks handy during our stay. The hotel was conveniently situated near various attractions, making it easy to explore the local area without needing to drive far.

The cleanliness left much to be desired, with reports of cobwebs and unpleasant odors coming from the air conditioning units—definitely not the kind of surprise you want in a hotel. The bathroom amenities were outdated, with some fans not functioning and heat lamps exposing ceilings that might've been better left covered. Support for pets came with an unexpected daily charge that isn't clear upfront, making it more costly than advertised.

The room was clean, but the refrigerator was gross and needed to be cleaned.

The location is fantastic for outlet shopping and exploring nearby parks. The USB ports and ample plugs in the room made charging devices convenient. The front desk staff is extremely friendly and accommodating, which made a positive impression.

The location was perfect—close to the outlets and the town. We also enjoyed the nearby parks and immense activities.

decent stay but room could use upgrades

The location was great. I felt safe walking around at night, and it's conveniently close to outlets. The front desk staff were friendly and accommodating. I appreciated the cleanliness of the common areas, which made a nice impression when I first arrived. I also enjoyed exploring nearby parks—it's a lovely area to unwind outdoors.

The room felt a bit outdated. it definitely could have used some refurbishing.

It was just a fine choice for a two-day stay in Lake George with decent value for money. The area was well-kept and convenient for enjoying local spots. Make sure to check out the nearby attractions for a fun time.

the amenities like pools are well-kept. the staff really needs to improve cleanliness.